Terms & Conditions
Last updated on December 8, 2025
Welcome to IndieDoers (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website Indiedoers.com, platform, and all related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. Use of Services
1.1 Eligibility — You must be at least 18 years old to use IndieDoers.
1.2 Account Responsibilities — You agree to:
- Provide accurate information
- Maintain the security of your account
- Notify us immediately of unauthorized access
- Be responsible for all activity under your account
2. Subscriptions, Credits & Payments
2.1 Subscription Plans — We offer monthly/annual plans that include credits used for video editing tasks. Each plan specifies the number of credits, features, and pricing.
2.2 Credits
- Credits are used to request editing services.
- Each service or task requires a defined number of credits.
- Credits may expire depending on your plan (if applicable).
- Unused credits may not be refundable.
2.3 Billing & Payments
- Payments are processed securely via third-party payment providers (e.g., Stripe, Razorpay).
- You authorize us to charge your payment method for recurring subscriptions.
- Prices may change with notice.
2.4 Refunds — Refunds may be granted only at our discretion unless otherwise required by law. In general, used credits and completed work are non-refundable.
3. Submission of Content
3.1 User Materials — When using our editing services, you may upload videos, images, brand assets, script notes or instructions. You retain ownership of your content.
3.2 License to Us — By uploading content, you grant us a limited license to access, edit, process, and store it, solely for the purpose of delivering the requested service.
3.3 Prohibited Content — You may not upload content that violates copyright, contains hate speech or violence, contains adult/NSFW content (if prohibited by your policy), or violates any laws. We may refuse service for such content.
4. Turnaround Times & Revisions
4.1 Delivery Times — Turnaround times depend on plan type, complexity, and current workload. We aim to meet estimated delivery times but do not guarantee strict deadlines.
4.2 Revisions — Most plans include unlimited or limited revisions, within reason. Revision requests must be aligned with the original scope.
5. Intellectual Property Rights
5.1 Edited Work — You own the final exported video once delivered and approved. We may retain archived copies for internal quality purposes.
5.2 Our Rights — Our platform, tools, workflows, and materials remain our intellectual property.
6. Prohibited Activities
You agree not to:
- Use our Services for unlawful purposes
- Reverse-engineer or modify the platform
- Resell or sublicense the Services
- Upload harmful files or malware
- Abuse, harass, or threaten team members
Violation may result in account suspension or termination.
7. Service Modifications & Availability
We may update, improve, or discontinue parts of the service at any time. We are not responsible for downtime, data loss, or feature changes, though we aim to minimize disruptions.
8. Termination
We may suspend or terminate your account if you:
- Violate these Terms
- Abuse the platform
- Fail to pay subscription fees
You may cancel anytime through your account dashboard.
9. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages.
- We are not liable for losses from delays, data issues, or project outcomes.
- Our total liability shall not exceed the amount paid by you in the last 30 days.
10. Indemnification
You agree to indemnify and hold us harmless from claims arising from:
- Your use of the platform
- Your uploaded content
- Your violation of these Terms
11. Governing Law
These Terms shall be governed by the laws of United Kingdom. Any disputes must be resolved in the courts of United Kingdom.
12. Changes to Terms
We may modify these Terms at any time. Updated Terms will be posted on this page with a new “Last Updated” date. Continued use of the service means you accept the updated Terms.
13. Contact Us
If you have any questions about these Terms, contact us:
🌐 indiedoers.com