Privacy Policy

We collect information that helps us deliver and improve our services, including:

1.1 Information You Provide to Us

• Account Information: Name, email address, password.
• Billing Information: Payment details processed via secure third-party gateways (Stripe, PayPal, etc.). We do not store full card details.
• Project Files & Content: Videos, assets, brand kits, instructions, and other materials you upload for editing.
• Communication: Messages, support tickets, emails, and feedback.

1.2 Information Collected Automatically

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages.
• Cookies & Tracking Technologies: Used for authentication, analytics, and improving user experience.

1.3 Information From Third Parties

• Payment processors
• Analytics providers
• Advertising partners
• Social login providers (if applicable)

We use the information we collect to:

• Provide, operate, and maintain the IndieDoers platform
• Process payments and manage subscriptions/credits
• Deliver video-editing services
• Communicate with you (service updates, support, marketing)
• Improve product performance, experience, and security
• Analyze usage trends and platform performance
• Comply with legal obligations

We do not sell your personal information. We may share information only in these scenarios:

3.1 Service Providers — Trusted third parties who help us operate our platform, such as:

• Payment processors (Stripe, PayPal, Razorpay, etc.)
• Hosting providers (AWS, GCP, etc.)
• Email and communication tools
• Analytics & marketing tools

3.2 Team Members & Editors — Editors and internal staff may access project files solely for service delivery and quality assurance.

3.3 Legal Requirements — We may disclose information if required by law, court order, or government authorities.

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyze website usage
• Improve features and performance

You can control cookies through your browser settings.

We retain your information only as long as necessary for:

• Service delivery
• Legal compliance
• Resolving disputes
• Internal analysis

You may request deletion of your account and associated data at any time.

We use industry-standard technical and organizational security measures, such as:

• Encryption (HTTPS/SSL)
• Secure payment processing
• Access controls
• Regular monitoring & audits

However, no online system is 100% secure. You use the service at your own risk.

Depending on your location, you may have rights including:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications
• Request data portability
• Withdraw consent

To exercise these rights, contact us at [email protected]

Your data may be transferred and processed outside your country of residence. We ensure such transfers comply with applicable data protection laws.

Our service is not intended for individuals under 18 years. We do not knowingly collect data from children.

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the site signifies acceptance of changes.

If you have questions about this Privacy Policy, contact us at:

📧 [email protected]

🌐 indiedoers.com